- Orders on upet.pro are subject to our acceptance. We may cancel orders due to inventory issues, pricing errors, or fraud.
- An order confirmation email serves as proof of purchase and contract acceptance.
- One-Time Sales: All transactions are single purchases with no recurring fees.
- Price Accuracy: We reserve the right to correct pricing errors and may cancel orders with incorrect prices.
- Billing Description: Your payment statement will show “upet.pro” for easy identification.
- You must agree to our Terms & Conditions, Refund Policy, and Privacy Policy by checking a mandatory checkbox at checkout.
- Links to full policies are provided in the checkout summary for review.
- Pet products are warranted against manufacturing defects for 90 days from purchase.
- Warranty excludes damage from pet use, improper cleaning, or modifications.
- All content on upet.pro (logos, product images, text) is the property of U Pet LLC.
- Unauthorized use, reproduction, or distribution is prohibited.
- U Pet LLC is not liable for indirect damages (e.g., pet injury from misuse, lost profits).
- Our maximum liability per claim does not exceed the purchase price of the affected item.
- These terms are governed by Washington state law.
- Disputes will be resolved in the courts of King County, Washington.
- We may update these terms at any time. The revised version will be posted with a “Last Updated” date.
- Your continued use of the site after updates constitutes acceptance of the new terms.
For questions, email service@upet.pro or call (253) 461-7392.
